Privacy Policy

Update: Last updated October 2024

 This privacy notice for Cyluki Security Ltd ('we', 'us', or 'our'), describes how and why we might collect, store, use, and/or share ('process') your information when you use our services ('Services'), such as when you:

  • Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at contact@cylukisecurity.co.uk.

Information We Collect

We reserve the right to collect the following information:

  • Personal Contact Information: We may collect personal information, such as your name, email address, and contact details, when you voluntarily provide them to us.

  • Usage Information: We may collect information about how you interact with our services, including log files, IP addresses, browser type, and other usage data when you visit out website or engage our services.

  • Sensitive personal information: We do not collect process sensitive, special category or personal information relating to protective characteristics.

  • Third-parties: We do not receive any information from third parties.

How We Use Your Information

We reserve the right to use information as follows:

  • Service Provision: We use your personal information to provide and improve our services, respond to your inquiries, and fulfil your requests.

  • Communication: To respond to your queries and share relevant information with you.

  • Analytics: We may use aggregated and anonymized data for analytics purposes to understand user behaviour and improve our services.

Information Sharing

We reserve the right to share information as follows:

  • Third-Party Service Providers: We may share your information with third-party service providers to perform functions on our behalf, such as hosting and data analysis.

  • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes.

  • We will not sell, trade, or otherwise transfer your personal information to external parties without your consent, except for the purposes of delivering our services or as required by law.

Cookies and Tracking Technologies

The following applies to cookies and tracking on our website:

  • Cookies: We use cookies and similar tracking technologies to enhance your experience and analyse usage patterns.

  • Opt-Out: You can adjust your browser settings to reject cookies or notify you when they are being used. However, this may impact certain features of our services.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

Your Choices

Access and Update: You have the right to access and update your personal information. If you would like to do so, please contact us by email. We will aim to respond to you within 14 days of receipt of your email.

Opt-Out: You can opt-out of receiving promotional communications from us by following the instructions in the communication.

Your rights

In some regions (like the EEA, UK, and Switzerland), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details below.

How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Children’s Privacy

Our services are not intended for for minors. We do not knowingly collect personal information from children..

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. The date of the last update will be indicated at the top of the policy.

Contacting us

You can contact us by email to contact@cylukisecurity.co.uk